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Ports of Call Frequently Asked Questions

Do I have to book excursions in advance?
It is recommended that you book excursions in advance on disneycruise.com or onboard at the Shore Excursion Desk on Deck 3.

Are meals served on excursions?
Meals are served on some excursions. Check the details of your excursion at the time of booking.

Are there things to do on shore if I'm not on an excursion?
There is lots to do onshore at the ports that you can do without going on an excursion. Check out our Ports of Call section for information on each Port.

What happens if I miss the ship leaving port?
If you're on a Disney organised excursion and it's late back, the ship will wait and won't leave without you. However, if you aren't on a Disney excursion and arrive back at the ship after the posted leaving time, the ship won't wait for you, and it's up to you to make your own way to the next port of call.

Could the ports of call ever change unexpectedly?
The ship only diverts from scheduled ports in cases of extreme weather (such as hurricanes) or during other circumstances that may challenge safety. When time permits, they always try to alert Guests to possible port changes prior to sailing.

Can I stay on the ship whilst in port?
Yes, all guests are more than welcome to stay onboard whilst the ship is in port. Check the day's Personal Navigator for a list of activities onboard. Restaurants are also open for guests who wish to stay onboard.

Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Bahamas?
Each Guest returning from the Bahamas to the U.S. can bring back up to a total of U.S. $800 worth of duty-free merchandise (retail price). Each Guest 21 and older is limited to 2 liters of alcohol, of which 1 liter must be produced in the Bahamas and Guests 18 and older are limited to 200 cigarettes and 100 cigars (excluding Cuban cigars). These limits are mandated by U.S. law and are subject to change.

Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Western Caribbean?
The exemption for each Guest returning from the Western Caribbean to the U.S. is a total of U.S. $800 worth of duty-free merchandise (retail price) from Grand Cayman, Cozumel and Castaway Cay. Each Guest 21 and older may acquire 1 liter of alcohol and Guests 18 and older are limited to 200 cigarettes and 100 cigars (excluding Cuban cigars). These limits are mandated by U.S. law and are subject to change.

Are there limits to the amount of duty-free merchandise that I may bring into the U.S. from the Eastern Caribbean?
Each Guest returning from the Eastern Caribbean to the U.S. can bring back up to a total of U.S. $1,200 worth of duty-free merchandise (retail price). However, no more than $800 in combined purchases can be made on board the ship, St. Maarten and Castaway Cay. Or, the entire U.S. $1,200 exemption may be used on purchases from St. Thomas alone. Each Guest 21 and older is limited to 5 liters of alcohol (only 1 liter can be acquired in St. Maarten or on the ship, with an additional 4 liters being exempt if purchased on St. Thomas, provided at least 1 liter is produced in the U.S. Virgin Islands). Each Guest 18 and older is limited to 5 cartons of cigarettes (only 1 carton can be acquired in St. Maarten or on the ship, with an additional 4 cartons being exempted if purchased on St. Thomas) and 100 cigars (excluding Cuban cigars). These limits are mandated by U.S. law and are subject to change.

How do I declare purchases with U.S. Customs?
All Guests (one per family) must complete a U.S. Customs Declaration Form to submit to U.S. Customs. Those Guests (one per family) that have exceeded the Customs allowance are required to submit a completed U.S. Customs Declaration Form to Customs in Diversions (Disney Wonder® and Disney Magic®) prior to debarkation. Specific times and any changes to locations will be delivered to your stateroom the night before debarkation. Customs Declaration Forms are also available in different languages at the Guest Services Desk located on Deck 3, Midship. You will be subject to additional fines if you fail to declare purchases over the Customs allowance. U.S. Customs will continue to make random inspections in the luggage hall area. These limits are mandated by U.S. law and are subject to change.

Are duty-free third-party deliveries allowed in ports of call?
The security of our Guests, crew and ship is our highest priority at Disney Cruise Line®. As a result, third-party deliveries are prohibited in our ports of call. Guests are welcome to return to the ship with purchases made in port as long as those items can be examined by ship security upon boarding.

 


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