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Auto-Apply Gratuities on Disney Cruise Line

Discussion in 'Disney Cruise Line News & Rumours' started by MKJo, Apr 25, 2012.

  1. MKJo

    MKJo Moderator

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    Disney Cruise Line® is introducing the automatic charging of pre-paid gratuities on all Disney ships.

    Guest folios will be automatically charged on embarkation day, with the recommended gratuity amounts.

    Guests will still have the option to modify or add additional gratuity amounts, or pay in cash, by stopping by the Guest Services Desk onboard.

    Effective dates:
    Disney Dream - Date to be announced
    Disney Fantasy - April 21, 2012
    Disney Magic - Already in place
    Disney Wonder® - April 22, 2012

    Thanks to Sue at Small World Vacations for this information
     
  2. SorcererMickey

    SorcererMickey New Member

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    That makes it a lot simpler and seamless, that has always been the process for CMs sailing, gratuities have always been included in price, it is about time they implemented the same process for guests.
     
  3. Jon

    Jon Moderator

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    I guess it makes no odds when you pay the gratuities. Doing it beforehand is one less thing to worry about while you cruise.

    There is the doubt that knowing the gratuity is paid, the servers might not go that extra mile to warrant an above average %age. That said, the servers we've encountered have all been exceptional.

    We did have the issue last time that out head server (if we even had one) never appeared. I'd be a bit put out it that happened again having paid a gratuity up front. We could of course fix that if it did occur.
     
  4. tweenie123

    tweenie123 Moderator

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    Same here Jon. We never saw ours on the Dream in the summer. On previous cruises the head server has at least introduced himself at the table but this one was conspicuous by his absence.
     
  5. Debi

    Debi Moderator

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    I liked paying everything at the end . Although sad because your leaving . It was that one last good bye to our own special staff .
     
  6. Jon

    Jon Moderator

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    It does make it a bit more impersonal, not being able to hand something over to your servers in person.
     
  7. SportsMickey

    SportsMickey A walking SportsCenter

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    This is the way all cruiselines I've been on do it (Princess, Carnival and Norwegian)
     
  8. SorcererMickey

    SorcererMickey New Member

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    You still get a receipt and envelopes to give to them, if we receive exceptional service we add some cash or go back to guest service and add more and get a new receipt.

    Sent from my PG86100 using Tapatalk 2
     
  9. Debi

    Debi Moderator

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    Oh well that is a horse of a different color ! As soon as I told Jim, he was like No I'm not doing that, I'm giving them our envelope as we normally do . I told him, we didn't get a choice . Jim does Calligraphy and draws . He always decorates his envelopes Thank You ~ Name and draws different characters . The staff really likes his envelopes . He will be happier to hear this !
     
  10. Jon

    Jon Moderator

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    Ah, thats good to hear, and makes a bit more sense now :)
     
  11. Indydisneyfan

    Indydisneyfan New Member

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    What happens if you are not satisfied with your service. Can you get some of your money back?
     

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