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Port Orleans Riverside Resort Essential Information

Leave your credit card details at check-in, and you can charge most things throughout WDW to your room card.
Leaving your credit card details also enables you to take advantage of express check-out .

If you want to request a certain room location, do so when you make the reservation. Requested locations may include: non-smoking, wheelchair accessible, in a certain building, on a certain floor. Requests, unless for medical reasons, are not guaranteed.

Luggage assistance when arriving and leaving is available at bell services.

You may check your luggage at the Front Desk even if your room is not ready, so that you may be free to enjoy the Walt Disney World Resort. A staff member will deliver them when your room becomes available.

After you check out, you may leave your luggage with Bell Services until you're ready to depart.

Purchase a refillable mug, available at Riverside Mill Food Court, to enjoy unlimited hot and cold beverages throughout your stay.

There is an ATM located in the lobby of the main building.

The pool is open 9am - 10pm, hours and lifeguard hours may vary seasonally.
Quiet pools are open 6am - 12am, hours may vary seasonally. There are no lifeguards on duty at the quiet pools.

Towels are available at the pool at Ol' Man Island; however, you'll need to take your room towels with you when using other pools. You can call Housekeeping to replenish the towel supply in your room.

There is a laundry room located at Ol' Man Island.

There is a laundry and dry-cleaning service available, price lists and bags can be found in your room.

There is a mailbox located in the lobby of the main building. Stamps are available from Fulton's General Store.

If you purchase anything at the four main parks, or Downtown Disney, you can have it delivered back to the resort for no charge. It will be available to pick up the next day at the resort shop.

There are ice and vending machines located on every floor in each building.


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