Grand Floridian Resort & Spa Concierge
Disney's Grand Floridian Resort & Spa (181 club-level rooms
and suites) wows guests of its Royal Palm Club and Sugar Loaf
Club with curbside and in-room check-in, plus a daily tea event in
both lounges. The Royal Palm is located in the main lodge building, while
Sugar Loaf is located in Sugar Loaf Key building.
Concierge level guests have the same room amenities as standard
- Staff available prior to and during your
visit for reservations and vacation planning
- Access to the exclusive Royal Palm Club or
Sugar Loaf Club Concierge Lounge (depending on room location) featuring
Continental breakfast, snacks and evening wine and cheese reception
- Ability to participate in the Wildlife Discovery
Excursion — an exclusive guided tour of Kilimanjaro Safaris® at Disney's
Animal Kingdom® Theme Park — offered only to a limited
number of Club Concierge-level Guests for an additional fee
- Wireless High Speed Internet in Concierge Lounge
Lounge location & opening hours -
Royal Palm Club -- 4th Floor, Main Building -- 7:00 am - 10:00 pm
Sugar Loaf Key Club -- Sugar Loaf Key Building -- 7:00 am - 10:00 pm
7am - 10:30am
Fresh fruit, cereal, danish, muffins, hot drinks and juice.
Chips, cookies, crudites.
3pm - 4:30pm
Scones, pastries, cookies, fruit breads, trifle, tea & juice.
5pm - 7pm
Appetizers, cheese, wine, champagne.
8pm - 10pm
Desserts, pastries, chocolate covered strawberries, cordials, hot drinks
7am - 10pm
Whole fresh fruit & beverages
Concierge Contact Details
Concierge Itinerary Planning Office
4401 Grand Floridian Way
Lake Buena Vista, FL. 32830
Please note - these are only to be used by guests who have reservations in
a concierge room.
Reviews & Ratings